1. DSpace at My University blida 1
  2. Institut d'Architecture et d'Urbanisme
  3. Bibliothèque
  4. livres
Please use this identifier to cite or link to this item: http://localhost:8080/xmlui/handle/123456789/41318
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dc.contributor.authorHamilton, NANA-
dc.date.accessioned2026-05-11T10:08:15Z-
dc.date.available2026-05-11T10:08:15Z-
dc.date.issued2009-
dc.identifier.isbn9782212542202-
dc.identifier.urihttp://localhost:8080/xmlui/handle/123456789/41318-
dc.description1 vol. (249 p.) : ill., graph., couv. ill. en coul. ; 24 cm.en_US
dc.language.isofren_US
dc.publisherParis : Eyrollesen_US
dc.relation.ispartofseries2.720.230;-
dc.subjectSystèmes d'information : Gestion ITILen_US
dc.subjectRelations clients-fournisseurs : Qualité : Contrôleen_US
dc.titleAméliorer la qualité des services avec la gestion des problèmes ITILen_US
dc.typeBooken_US
Appears in Collections:livres

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