DSpace JSPUI
DSpace preserves and enables easy and open access to all types of digital content including text, images, moving images, mpegs and data sets
Learn More
Please use this identifier to cite or link to this item:
http://localhost:8080/xmlui/handle/123456789/41318| Title: | Améliorer la qualité des services avec la gestion des problèmes ITIL |
| Authors: | Hamilton, NANA |
| Keywords: | Systèmes d'information : Gestion ITIL Relations clients-fournisseurs : Qualité : Contrôle |
| Issue Date: | 2009 |
| Publisher: | Paris : Eyrolles |
| Series/Report no.: | 2.720.230; |
| Description: | 1 vol. (249 p.) : ill., graph., couv. ill. en coul. ; 24 cm. |
| URI: | http://localhost:8080/xmlui/handle/123456789/41318 |
| ISBN: | 9782212542202 |
| Appears in Collections: | livres |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 2.720.230.pdf | 2,01 MB | Adobe PDF | View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.